At a Glance:
Schedule, reschedule, or prepare for your ZenHealth Telehealth session. This guide delivers all the steps you need to know for a smooth Telehealth experience, from accessing your session to engaging in a meaningful discussion with your Clinician. A Telehealth consultation with a ZenHealth Clinician is integral to analyzing your Diagnostic results. Post-blood test, once analyzed, you're set to book a Telehealth session to converge on your health outcomes and future goals.
Scheduling
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Booking: Complete your telehealth booking via the 'Schedule Telehealth' button through your member portal, by logging into your ZenHealth account.
Appointment Adjustments
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Changes Ahead of Time: Modify your appointment easily through your member portal from the 'Appointments' section, if more than 24hrs before your scheduled meeting time.
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Immediate Changes: For changes within 24 hours of your appointment, contact our Member Concierge team for assistance here.
Appointment Preparation
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Zoom Connection: A reminder email with a Zoom link will be sent 15 minutes before your session. Confirm that you are logged OUT of any personal or existing Zoom accounts to avoid connection issues when the appointment begins.
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Encounter issues? Please see this article: Zoom Troubleshooting.
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During Your Session
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Appointment Focus: Discuss your recent blood test results, understand biomarker changes, and tailor your health strategy with your Clinician.
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Duration: Typically, a 30-minute session allows for personalized health strategies based on your diagnostic outcomes.
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Participation Encouraged: Engage actively with questions and insights to shape your health plan.
Maximize your telehealth appointment by preparing effectively and actively participating. This session is pivotal for aligning your health data with actionable insights, guiding you toward improved health outcomes.