No, you cannot use your in-home lab requisition at a walk-in ZenLab location. You will need to cancel the in-home order and request a new walk-in order from our diagnostics team.
ZenHealth offers flexibility in how you complete your blood draw, either through an in-home phlebotomist visit or a walk-in appointment at ZenLab. However, the lab requisitions for these two methods are different and not interchangeable. This article explains the steps you need to take if you need to switch from an in-home to a walk-in appointment.
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Collection Methods
- In-home and walk-in blood draws use different collection methods, each requiring its own specific lab requisition to ensure results are correctly tied back to ZenHealth.
Switching from In-Home to Walk-In
- Canceling Your In-Home Order: Contact our diagnostics team to cancel your in-home blood draw order. This is necessary to ensure the correct requisition is generated for your walk-in appointment.
- Requesting a Walk-In Order: After canceling your in-home order, request a new walk-in order from our diagnostics team. They will provide you with the appropriate lab requisition for ZenLab.
Preparing for your Walk-In Appointment
- Bringing the Correct Requisition: Ensure you bring the correct walk-in lab requisition to your ZenLab appointment. This document is essential for the lab to process your tests accurately and ensure the results are properly linked to your ZenHealth profile.
- Downloading your Walk-In Lab Requisition: Navigate to your ZenHealth Portal and download. For more details take a look at this article: Access your Lab Requisition for Walk-In Blood Draws
To switch from an in-home to a walk-in blood draw, you must cancel your current in-home order and request a new walk-in requisition from the ZenHealth Diagnostics team. This ensures the correct processing of your tests. Always bring the appropriate requisition form to your ZenLab appointment to avoid any issues.